Frequently Asked Questions

We will be offering high-speed internet and telephone through fiber optic technology. We offer additional services, including Managed Wifi, Mesh Device (wifi extension), and Static IP Address.

Internet and telephone will be offered to all members of Forked Deer Electric Coopertaive, Inc.

You can sign up when service is made available at your location. To check availability, click here.

Forked Deer Connect, LLC phone services include features such as call forwarding, caller ID and voicemail. Please view our equick reference guide for more information on how to use each phone service feature.

Forked Deer Connect, LLC, will not be providing customers with an email address. However, you will be able to use your existing email address through our internet service. If you need to set up an email account, here are a few of the most popular, publicly hosted email account resources:

• Gmail.com
• Microsoft Outlook Live Online
• Yahoo.com
• Hosted by your cellphone provider (e.g. icloud.com, sprint.com, vzw.com, etc.). Contact your specific cellphone provider for more information.

Forked Deer Connect, LLC, is not in any way associated with any email service providers. Customers who choose to visit the websites of or set up an email account with email hosted providers do so at their own risk. Forked Deer Connect, LLC, is not liable for any accounts created or sites visited through third party email service providers. Customers of Forked Deer Connect, LLC, are free to use the email service provider of their choosing.

Forked Deer Connect is providing high quality service at affordable rates. Our rates are competitive and stable. There is no “introductory rate” change that will switch six months or a year later. We strive to keep our service simple, transparent and affordable. Please refer to our pricing page for more information.

Forked Deer Connect provides up to 1 GB internet speeds through the latest fiber optic technology and electronics. Unlike our competition, our upload and download speeds are symmetrical with no data caps, which allows for the best overall user experience.

Forked Deer Connect is offering two packages with up to 1 GB internet speeds through the latest fiber optic technology and equipment. The Enhanced Managed Wifi service is available for both packages. The Enhanced Managed Wifi offer uses a more advanced router with support for more recent technology and connections to devices manufactured in the last two years.

We would love for you to get involved in Forked Deer's fiber to the home initiative! Preregistering yourself, spreading the word to neighbors, family and friends, and connecting with Forked Deer Connect on Facebook are a few ways to get involved. You can also follow along with our progress by signing up for updates. For more information on how you can get involved, please call 800-584-9222.

Forked Deer Connect is not offering cable television packages. However, FDC Fiber-To-The-Home service supports streaming television into your home. Streaming technology is available from multiple outlets across the internet through additional subscription services not bundled with FDC Fiber-To-The-Home services.

To determine which streaming providers' package may be best suited for you, check out The Streamable tool below. Access to the Live TV Streaming Matchmaker tool is provided below for your convenience. For additional information, call 800-584-9222.

Forked Deer Connect is not offering cable television packages. However, FDC Fiber-To-The-Home service supports streaming television into your home. Streaming technology is available from multiple outlets across the internet through additional subscription services not bundled with FDC Fiber-To-The-Home services.

Live TV Streaming Matchmaker provided by The Streamable.

No. Forked Deer Connect, LLC is not providing media streaming devices. However, our FTTH services will provide the internet connection needed to support streaming technology.

Many vendors are offering devices which support streaming technology. This chart shows the most popular devices available. This content is provided by The Streamable.

The Streamable website is hosted by an organization outside of and not affiliated with Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc., services or holdings. Use of this tool is at the risk of the end user and does not imply any warranty or ownership of risk by Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc.