FAQ's
Answers to commonly asked questions are found below.
We will be offering high-speed internet and telephone through fiber optic technology. We offer additional services, including Managed Wifi, Mesh Device (wifi extension), and Static IP Address.
Internet and telephone will be offered to all members of Forked Deer Electric Coopertaive, Inc.
You can sign up when service is made available at your location. To check availability, click here.
Preregistration is now available for all Forked Deer Electric Cooperative members. By adding your name to the preregistration list, you will help drive progress and development in your area. Preregistration is nonbinding and does not require you to take Forked Deer Connect services once they are available in your area. All preregistered customers will be notified by phone or email when their area is eligible to officially sign up for high-speed internet and/or telephone service. To preregister, click here.
Forked Deer Connect, LLC phone services include features such as call forwarding, caller ID and voicemail. Please view our quick reference guide for more information on how to use each phone service feature.
Forked Deer Connect, LLC, will not be providing customers with an email address. However, you will be able to use your existing email address through our internet service. If you need to set up an email account, here are a few of the most popular, publicly hosted email account resources:
- Gmail.com
- Microsoft Outlook Live Online
- Yahoo.com
- Hosted by your cellphone provider (e.g. icloud.com, sprint.com, vzw.com, etc.). Contact your specific cellphone provider for more information.
Forked Deer Connect, LLC, is not in any way associated with any email service providers. Customers who choose to visit the websites of or set up an email account with email hosted providers do so at their own risk. Forked Deer Connect, LLC, is not liable for any accounts created or sites visited through third party email service providers. Customers of Forked Deer Connect, LLC, are free to use the email service provider of their choosing.
If you are preregistered for services, you will be contacted by email and/or telephone when official sign-ups are available for your area. You can also connect with us on Facebook and sign up for Forked Deer Connect Updates. If you have any additional questions, please call 800-584-9222.
Providing reliable and cost-effective service is our top priority. Unfortunately, the completion of this project will not be an immediate process. Please bear with us as we work to bring high quality internet and telephone services to your area. To follow along with Forked Deer Connect's progress, visit our Construction Map and sign up for Forked Deer Connect updates.
Forked Deer Connect is providing high quality service at affordable rates. Our rates are competitive and stable. There is no “introductory rate” change that will switch six months or a year later. We strive to keep our service simple, transparent and affordable. Please refer to our pricing page for more information.
Forked Deer Connect will be providing up to 1 GB internet speeds through the latest fiber optic technology and electronics. Unlike our competition, our upload and download speeds are symmetrical with no data caps, which allows for the best overall user experience.
Forked Deer Connect is offering two packages with up to 1 GB internet speeds through the latest fiber optic technology and equipment. The Enhanced Managed Wifi service is available for both packages. The Enhanced Managed Wifi offer uses a more advanced router with support for more recent technology and connections to devices manufactured in the last two years. This document provides more detailed inforamtion.
We would love for you to get involved in Forked Deer's fiber to the home initiative! Preregistering yourself, spreading the word to neighbors, family and friends, and connecting with Forked Deer Connect on Facebook are a few ways to get involved. You can also follow along with our progress by signing up for updates. For more information on how you can get involved, please call 800-584-9222.
Forked Deer Connect is not offering cable television packages. However, FDC Fiber-To-The-Home service supports streaming television into your home. Streaming technology is available from multiple outlets across the internet through additional subscription services not bundled with FDC Fiber-To-The-Home services.
To determine which streaming providers' package may be best suited for you, check out The Streamable tool below. Access to the Live TV Streaming Matchmaker tool is provided below for your convenience. For additional information, call 800-584-9222.
The Streamable website is hosted by an organization outside of and not affiliated with Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc., services or holdings. Use of this tool is at the risk of the end user and does not imply any warranty or ownership of risk by Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc.
To determine which streaming providers' package may be best suited for you, check out The Streamable tool below. Access to the Live TV Streaming Matchmaker tool is provided below for your convenience. For additional information, call 800-584-9222.
The Streamable website is hosted by an organization outside of and not affiliated with Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc., services or holdings. Use of this tool is at the risk of the end user and does not imply any warranty or ownership of risk by Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc.
Live TV Streaming Matchmaker provided by The Streamable.
No. Forked Deer Connect, LLC is not providing media streaming devices. However, our FTTH services will provide the internet connection needed to support streaming technology.
Many vendors are offering devices which support streaming technology. This chart shows the most popular devices available. This content is provided by The Streamable.
The Streamable website is hosted by an organization outside of and not affiliated with Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc., services or holdings. Use of this tool is at the risk of the end user and does not imply any warranty or ownership of risk by Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc.
Many vendors are offering devices which support streaming technology. This chart shows the most popular devices available. This content is provided by The Streamable.
The Streamable website is hosted by an organization outside of and not affiliated with Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc., services or holdings. Use of this tool is at the risk of the end user and does not imply any warranty or ownership of risk by Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc.
Forked Deer Connect has partnered with Nomorobo to block unwanted phone calls from telemarketers and robo-callers using a list of known unwanted phone numbers including those on the “Do Not Call” Registry.
To find out more please give us a call at 731-836-7508, option #3 for Internet and Phone, then option #1 for Tech Support to get started.
