Thank you for your interest in Forked Deer Connect!

We know there will be a lot of questions surrounding this exciting new service, so we've tried to answer a few of them here.

What services will Forked Deer Connect provide?

We will be offering high-speed internet and telephone through fiber optic technology. Once official service sign-ups are made available to your address, you will be able to sign up for either or both services. Preregistration is currently open to all Forked Deer Electric Cooperative members. Registration is currently open to limited addresses in Phase 1. 

 

Who will be eligible for Forked Deer Connect?

Internet and telephone will be offered to residential and business customers in the Forked Deer Electric Cooperative service area where fiber construction is complete.

 

When can I sign up?

Registration is now open to limited addresses in Phase 1. Registration will continue to open all of Phase 1 until area completion. 

Preregistration is now available for all Forked Deer Electric Cooperative members. By adding your name to the preregistration list, you will help drive progress and development in your area. Preregistration is nonbinding and does not require you to take Forked Deer Connect services once they are available in your area. All preregistered customers will be notified by phone or email when their area is eligible to officially sign up for high-speed internet and/or telephone service. To preregister, click here.

How do I utilize the features of my phone service?

Forked Deer Connect, LLC phone services include features such as call forwarding, caller ID and voicemail. Please view our quick reference guide for more information on how to use each phone service feature. 

Will Forked Deer Connect be providing me with an email account?

Forked Deer Connect, LLC, will not be providing customers with an email address.  However, you will be able to use your existing email address through our internet service.  If you need to set up an email account, here are a few of the most popular, publicly hosted email account resources:

Forked Deer Connect, LLC, is not in any way associated with any email service providers.  Customers who choose to visit the websites of or set up an email account with email hosted providers do so at their own risk.  Forked Deer Connect, LLC, is not liable for any accounts created or sites visited through third party email service providers.  Customers of Forked Deer Connect, LLC, are free to use the email service provider of their choosing.

 

How will I be notified when Official Sign-Ups Are available?

If you are preregistered for services, you will be contacted by email and/or telephone when official sign-ups are available for your area. You can also connect with us on Facebook and sign up for Forked Deer Connect Updates. If you have any additional questions, please call 800-584-9222.

 

When will internet be available to me?

Providing reliable and cost-effective service is our top priority. Unfortunately, the completion of this project will not be an immediate process. Please bear with us as we work to bring high quality internet and telephone services to your area. To follow along with Forked Deer Connect's progress, visit our Construction Map and sign up for Forked Deer Connect updates.

 

How much will these services cost?

Forked Deer Connect is providing high quality service at affordable rates.  Our rates are competitive and stable.  There is no “introductory rate” change which will switch six months or a year later.  We strive to keep our service simple, transparent and affordable.  Please refere to our pricing page for more information.

 

What makes Forked Deer Connect different from other service providers?

Forked Deer Connect will be providing up to 1 GB internet speeds through the latest fiber optic technology and electronics. Unlike our competition, our upload and download speeds are symmetrical with no data caps, which allows for the best overall user experience.

 

How can I get involved?

We would love for you to get involved in Forked Deer's Fiber-To-The-Home initiative! Preregistering yourself, spreading the word to neighbors, family and friends, and connecting with Forked Deer Connect on Facebook are a few ways to get involved. You can also follow along with our progress by signing up for updates. For more information on how you can get involved, please call 800-584-9222.

Is FDC offering cable television services?

Forked Deer Connect is not offering cable television packages.  However, FDC Fiber-To-The-Home service supports streaming television into your home.  Streaming technology is available from multiple outlets across the internet through additional subscription services not bundled with FDC Fiber-To-The-Home services.

To determine which streaming providers' package may be best suited for you, check out The Streamable tool below.   Access to the Live TV Streaming Matchmaker tool is provided below for your convenience. For additional information, call 800-584-9222.

The Streamable website is hosted by an organization outside of and not affiliated with Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc., services or holdings.  Use of this tool is at the risk of the end user and does not imply any warranty or ownership of risk by Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc.

Are you providing media streaming devices?

No.  Forked Deer Connect, LLC is not providing media streaming devices.  However, our FTTH services will provide the internet connection needed to support streaming technology.

Many vendors are offering devices which support streaming technology.  This chart shows the most popular devices available. This content is provided by The Streamable.

The Streamable website is hosted by an organization outside of and not affiliated with Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc., services or holdings.  Use of this tool is at the risk of the end user and does not imply any warranty or ownership of risk by Forked Deer Connect, LLC, or Forked Deer Electric Cooperative, Inc.

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Live TV Streaming Matchmaker provided by The Streamable.

We appreciate your interest and support. Forked Deer Connect is excited to bring reliable, high-speed internet and telephone services to Forked Deer Electric Cooperative customers.